Getting Started

How the Process Works

Going from sign-up to a live website takes just three simple steps:

  1. Choose your plan on our pricing page and click "Get Started" to complete payment. You'll then provide your business details, goals, and feature preferences.
  2. Our AI and expert development team get to work immediately — designing your custom site, writing SEO-optimized content, and building out every page and feature you requested.
  3. Your website goes live within 24 hours. We'll send you a confirmation email with your live URL and everything you need to know about managing your site going forward.

What to Have Ready

To help us build the best possible website for you, it's helpful to have these things prepared before you start:

  • Your business name and contact information
  • A description of your products or services
  • Your target audience and main goals for the site
  • Any existing branding materials (logo, brand colors, fonts)
  • A list of the pages you'd like (e.g. Home, About, Services, Contact)
  • Reference websites or designs you admire

Don't worry if you don't have all of these ready. We can work with whatever you have and help fill in the gaps.

Managing Your Site

Requesting Changes

Need to update text, swap an image, add a new section, or fix something? Use our Change Request form to submit your request. Here's how it works:

  1. Go to the Change Requests page and fill out the form with your details and a description of what you need changed.
  2. Select a priority level. Monthly plan members get standard turnaround; Annual plan members get priority turnaround.
  3. Our team reviews your request and implements the changes. You'll be notified by email once it's live.

The more detail you include in your request, the faster and more accurately we can implement it. Screenshots, reference links, and specific text are always helpful.

Types of Changes We Handle

Your plan includes a wide range of updates and modifications at no extra cost:

  • Text & Content — Update copy, add new sections, change headlines, fix typos
  • Images & Media — Swap photos, add new images, update logos or icons
  • Design & Layout — Adjust colors, spacing, fonts, or rearrange sections
  • New Pages — Add additional pages to your site as your business grows
  • New Features — Add forms, booking tools, galleries, testimonials, and more
  • Bug Fixes — Report anything that looks broken or isn't working correctly
  • SEO Updates — Update meta titles, descriptions, keywords, and structured data

Domain & Email Setup

You can purchase a domain through us for $35/year or bring your own from any registrar (GoDaddy, Namecheap, Google Domains, etc.). Either way, we handle all the technical DNS setup to get it connected to your site.

If you need a professional email address, let us know and we can help you set that up. You can reach us at orders@contentexperts.ai for new projects or sales@contentexperts.ai for sales and partnerships.

Contact Us Directly

For any questions about your site, change requests, or general inquiries, you can reach us directly at:

Plans & Billing

Plan Comparison

We offer two straightforward plans — both include a fully custom website, hosting, SSL, maintenance, and support:

  • Monthly Plan — $19.99/mo — Pay as you go, cancel anytime. Includes all core features: custom design, AI-optimized SEO content, hosting, SSL, maintenance, updates, 24-hour turnaround, and dedicated support.
  • Annual Plan — $199.99/yr — Best value at just $16.67/mo (save $39.89/year). Includes everything in Monthly plus: priority support queue, faster change request turnaround, annual SEO performance review, and locked-in pricing guarantee.

Upgrading or Changing Plans

You can switch from Monthly to Annual at any time to start saving. Just contact us and we'll handle the transition. If you're on an Annual plan and need to switch to Monthly, we'll prorate your remaining balance.

Cancellation Policy

There are no long-term contracts or cancellation fees. Monthly plan members can cancel at any time. Annual plan members can cancel at the end of their billing period. If you cancel, you retain full ownership of your website content and assets.

If you cancel your hosting plan, your website will go offline at the end of your current billing period. You can always reactivate later — we keep your files for 90 days.

Hosting & Security

What's Included

Every plan includes enterprise-grade hosting and security at no extra cost:

  • 99.9% Uptime Guarantee — Your site stays online and accessible around the clock
  • SSL Certificate — Free SSL included, ensuring your site is secure and shows the padlock icon in browsers
  • Daily Backups — Automatic daily backups mean your data is always safe and recoverable
  • 24/7 Monitoring — We monitor server health, security threats, and performance continuously
  • Fast Load Times — Optimized servers and caching ensure your website loads quickly for every visitor
  • DDoS Protection — Built-in protection against common web attacks and traffic floods

Contact & Support

How to Reach Us

We're here to help. Whether you have a question, need a change, or want to discuss a new feature, here are the best ways to get in touch:

  • Change Requests — Use the Change Request form for any website modifications
  • General Questions — Check our FAQ page for quick answers to common questions
  • New ProjectContact us to begin a new website project

Annual plan members receive priority support with faster response times on all requests.

Didn't Find What You Need?

Reach out to us directly or check our FAQ for quick answers to the most common questions.